for sale
 
 
Service
 
What does Dynamics AX for you as a Service manager?

You are responsible for the Service department, and the most efficient and effective deployment of the Service facilities in the pre-sales, after-sales and maintenance phases.


Among the things you deal with:
  • Objects maintenance
  • Objects maintenance hierarchies
  • Integration with project administration
  • Integration with logistics administration
  • Ad-hoc service support
  • Preventive or scheduled maintenance
  • Contract management
  • Processing maintenance contracts with the correct yield justification
 
Some plus points at a glance:
  • One integrated ERP environment
  • Fully embedded in the Microsoft environments
  • Per work order/project/employee/production order, insight into hours worked and billed
  • Maintenance administration
  • Objects administration
  • Flexible contracts
  • Flexible invoicing